Frequently asked questions

Do you have doubts or questions about gas and energy supplies in Martesana?

Our Frequently Asked Questions section is designed to answer your needs.

Here you will find quick and clear answers on bills, contracts, tariffs and much more. If you do not find the answer you are looking for, our team is ready to offer you personalised support.

Settlement service

Settlement service

Frequently asked questions

Social Bonus

The social electric and gas bonus is a discount and a relief on utility bills, reserved for families in economic hardship and large ones

Frequently asked questions

Tax reliefs

Reduced tax rates or exemptions are provided in case of reduction of excise duty and regional surtax

Frequently asked questions

The 2.0 bill

The 2.0 bill to make electricity and gas supply cost items simpler and easier to understand.

Frequently asked questions

Commercial quality

Compliance with resolution 413/2016/R/COM and subsequent amendments and supplements for gas and electricity sales quality

Frequently asked questions